What is your return policy?
All items are custom and made-to-order. Because our items have been customized just for you with a logo, name, number etc, they are not eligible for a return or exchange unless the item is determined to be 100% free from defects in materials and decoration.
How do I send my return to you?
Please contact our Customer Care Team to confirm that your order is eligible for a return/exchange, and they can send you a prepaid label to return the item(s) to us via UPS. Once received, we will review and return/exchange as outlined above, or as discussed with our Customer Care Team. Any items returned without prior approval, will be donated to a local charity and your account will not be credited.